Welcome to the Kemimoto Help Center
Glove Size
Functions&Troubleshooting
Glove size reference
Use our KEMIMOTO APP to scan your palm and quickly get the perfect size recommendation.
Scan the code to download APP and follow instruction steps below.
1.Click the icon to get into the Palm AR Measurement page if you would like to measure your hands to decide which size will fit you before placing orders on gloves.
2.Click "Start Measurement" .
3.Allow KEMIMOTO to access the camera, click "Allow".
4.Allow KEMIMOTO to take photos and record videos, click "Allow only while using the app".
5.Select your region and gender, and then click "Confirm".
6.Start measuring. (Please ensure good lighting and a simple background, hold the phone parallel to your palm, straighten your fingers and keep your palm open.) Suggest measuring both hands for getting proper size result.
7.The size recommendation result will be shown after measuring your hands. Recommend you to choose a bigger size if you have longer fingers or thick palms. If any confusion about the size or the size purchased could not fit well, contact us through order page or support@kemimoto.com before your return.
8.The APP will keep a record of your last measurement result.
The product I purchased was broken. What should I do?
Step 1: Send photos of the damaged part to [support@kemimoto.com].
Step 2: We will assess whether it affects functionality and then propose a solution to you.
What is the warmth level of these gloves?
Here are the warmth levels of each type of gloves we have. You could refer to the SKU for checking the info.
F1109-08002: Since I need the gloves for a vacation in France, it would be important that the gloves have a CE mark. Do these motorcycle gloves have a CE mark?
The gloves have a CE mark and a fabric label on them.
F1109-08003: I would like to know if they have an internal lining other than the leather？
Our product has a thin polyester lining under the genuine leather, which has two main functions:
Prevents dye transfer: The lining acts as a protective barrier to prevent dye friction and leather peeling.
Improves comfort: The soft polyester provides a smooth and gentle feel on the skin, while maintaining the premium texture of genuine leather.
F1109-08025: I'm unable to operate the touchscreen on my laptop while wearing gloves. What should I do?
The gloves are designed with touch functionality on the fingertip pads, not the very tips of the fingers. Please ensure you are using the fingertip pads for touchscreen interaction.
F1109-01502: Do these gloves work with fingerprint reader on cell phone?
The gloves we have only come with touchscreen functionality, and don’t have fingerprint reading functionality for the time being.
F1109-08026: Are they breathable?
Yes. Our summer motorcycle gloves are made of highly breathable fabric.
F1109-08026: Are these for winter or all seasons?
These are optimal for summer usage.
F1109-00701: What level of cold protection do they have, from 1-4?
Level 2 cold protection.
F1109-02901: Are they winter?
These leather gloves are suitable to be use in summer.
You could refer to our winter gloves or the heated gloves at our KEMIMOTO Amazon store.
F1109-08040: Are these gloves for men or women?
The gloves are universally fit for men and women. We recommend that you use the size chart to select the correct size.
